Privacy Policy
This Privacy Policy explains how Gravitas Medical Solutions Pvt Ltd (“Gravitas,” “we,” “us,” or “our”) collects, uses, and protects information in connection with our website gravitashc.com, our marketing activities, and our software applications, including our LinkedIn Company Page integration (together, the “Services”). By using the Services, you agree to the practices described here.
1. Who We Are
Gravitas provides revenue-cycle management (RCM) automation and consulting services to healthcare organizations. Our website and marketing channels are informational and are used to communicate with prospective and existing clients.
2. Information We Collect
Information You Provide
- Contact details you share when you email us, complete a form, request a consultation, or subscribe to updates (for example, your name, business email, company, and role).
- The content of messages and correspondence you send us.
Information Collected Automatically
- Standard log data (IP address, browser type, device, referring pages, timestamps).
- Usage and analytics data collected through cookies and similar technologies to understand how our website performs.
Information From LinkedIn
- Where we operate our own LinkedIn Company Page through LinkedIn’s Community Management API, we access data associated with our own page — such as page and post analytics (impressions, reactions, comments, shares, follower statistics). We use this only to publish our own content and measure its performance. We do not access, manage, or collect data from other organizations’ or individuals’ pages, and we do not use the API to gather personal data about LinkedIn members beyond the aggregate engagement statistics LinkedIn provides for our own page.
3. How We Use Information
- Respond to inquiries and provide the Services you request.
- Communicate with you about our services, content, and updates you have asked to receive.
- Operate, maintain, analyze, and improve our website and content performance.
- Publish and measure our own organic content on our LinkedIn Company Page.
- Comply with legal obligations and protect our rights, users, and Services.
4. Cookies and Analytics
We use cookies and similar technologies to run the site and to understand traffic and engagement. You can control cookies through your browser settings; disabling some cookies may affect site functionality. Where required by law, we request consent before setting non-essential cookies.
5. How We Share Information
We do not sell your personal information. We share information only with service providers who process data on our behalf (such as hosting, email, and analytics providers) under confidentiality and security obligations; with platforms you interact with, such as LinkedIn, subject to their own terms; when required by law or to protect the rights, safety, and security of Gravitas, our clients, or others; and in connection with a business transfer, subject to this Policy.
6. Protected Health Information (HIPAA)
Our website and marketing channels are not used to collect protected health information (PHI). Where Gravitas processes PHI as part of delivering RCM services to a client, that processing is governed by a separate written agreement (including a HIPAA Business Associate Agreement where applicable) and by applicable law — not by this website Privacy Policy. Please do not send PHI through public website forms or email.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
9. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. You can unsubscribe from emails at any time or contact us using the details below; we will respond as required by applicable law.
10. Third-Party Links
Our Services may link to third-party websites and platforms we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy practices.
11. Children’s Privacy
Our Services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.
12. International Users
We are based in India and process information there and with service providers we engage. If you access the Services from outside India, you understand your information may be transferred to and processed in India and other jurisdictions where our providers operate.
13. Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated through the Services or by other appropriate means.
14. Contact Us
If you have questions about this Policy or our privacy practices, contact us at karthikramesh@gravitashc.com or vivek@gravitashc.com.